Whether to or from your home, hospital, or anywhere you need to be, our team can accommodate your transfer for a stress-free and safe experience.
Our patient transfer services give you the option to use your vehicle, our caregiver’s vehicle, or have a companion with you when riding public transportation.
RT Medical’s Patient Transfer Service is a convenient choice if you need transportation and companionship support to get to your destination. At the same time, this gives your family peace of mind that you're in safe hands during transit.
You can schedule this personalized service in advance so we can accommodate your needs, from lifting, transferring and providing post-transfer support.
- Trained professionals who can lift, assist, and accompany the patient during the transfer
- Rapid response during emergency and time-sensitive medical situations
- Assistance in taking notes during hospital visits, if needed
- Usage of the caregiver’s vehicle or patient’s vehicle, whichever is more convenient
- Companionship during public transportation ride
- Flexibility in scheduling to accommodate the client's preferences and requirements
- Providing post-transfer assistance
Q: What is patient transfer service?
A: Patient transfer service involves the safe and efficient transportation of patients from one location to another.
- One medical facility to another
- Medical facility to a patient’s home
- Patient’s home to family functions
Q: When should I consider using patient transfer services?
A: Patient transfer services are useful when a patient needs to be moved between medical facilities for specialized care, or when transitioning from a hospital to home. It's also valuable for non-emergency medical transportation for patients with mobility challenges.
Q: What types of transfers do you offer?
A: Our services include inter-facility transfers, hospital-to-home transfers, long-distance medical transportation, and non-emergency medical transportation for patients with special medical needs.
Q: How do I arrange for a patient transfer?
A: After booking our service, you can contact our customer service team through our hotline or website to initiate the transfer process. Our team will gather the necessary information and coordinate with healthcare providers to ensure a smooth transition.
Q: Is patient transfer service only for emergencies?
A: No, patient transfer services are not limited to emergencies. While we do offer emergency medical transportation, a significant portion of our services is dedicated to planned transfers for medical appointments, discharges, or specialized care.
Q: How do you ensure patient safety during transfers?
A: Our highly trained medical staff and transportation team prioritize patient safety at all times. We adhere to strict protocols, use specialized medical equipment, and ensure that the patient's medical needs are met throughout the journey.
Q: Are your services covered by insurance?
A: Coverage varies based on individual insurance plans. We recommend checking with your insurance provider to determine the extent of coverage for patient transfer services. Our team can assist with providing the necessary documentation for insurance claims.
Q: Can you accommodate patients with special medical needs or mobility challenges?
A: Yes, our services are designed to accommodate patients with diverse medical needs. Our team is equipped to handle patients requiring specialized medical equipment, such as ventilators or mobility aids.
Q: How far in advance should I schedule a patient transfer?
Our booking notice is 24 to 48 hours, but it's recommended to schedule patient transfers as early as possible, especially for planned transfers. However, we understand that emergencies can arise, and our team is available 24/7 to handle urgent requests.
Why Choose Us
Our Care Team is always available to answer questions about the care process or our services. We’re also here to listen to your concerns so we can better support you and your loved one.
We pride ourselves in taking the guess work out of the process of hiring Home Care.
All RT Medical providers are compassionate, trained, vetted and insured.
Get the support you need now with NO long-term obligations.
While finding quality home care services is a common struggle for families, we understand that your situation is unique. Our customized home care plans incorporate the needs of the care recipient and family members.
Help is Here
Whether you’re in urgent need of a qualified home care professional or just beginning to plan for this next important chapter in your life, our Care Team is here to help.
If you need support, please use this form to get in touch.